An Office Clerk's Resume for ...

Tina-marie Andrea Williams

If you are looking for a writer,
I would enjoy the challenge.

355 Downie Street, Peterborough, Ontario, Canada, K9H 4J1, (705) 748-9483
tmaw@pipcom.com

Skills Employment History Education Hobbies and Group Memberships Awards

DEMONSTRATED SKILLS AND ABILITIES

Administration/Organizational:

Assisted in the maintenance and retrieval of research materials
Operated office equipment including photocopiers and fax machines
Answered telephones and forwarded calls
Entered and updated data to generate detailed reports
Researched various subjects using the Internet
Completed electronic searches and retrieved client documents
Recorded, typed and distributed minutes of meetings

Communication/Customer Service:

Provided computer support via the telephone
Advised clients on both hardware and software problems
Supplied detailed information on Internet services
Communicated with clients in a clear and concise manner
Addressed inquiries and resolved concerns
Accomplished diverse assignments in group settings
Wrote assorted essays, reports, and short stories
Graduated from a post-secondary communications program
Developed a rapport with new and repeat customers
Assisted customers with their purchases
Provided information on products and services
Retrieved documents upon client request
Participated actively in committee meetings
Ensured papers were delivered in a timely manner

Technical:

Aquired working knowledge of both Windows and Macintosh environments
Familiar with several current computer software packages
Completed different projects using audio and video equipment
Installed various pieces of computer hardware and software
Practical experience with different business machines
Designed web pages using HTML

Top

Employment

Paid Experience
Position/Duties	Employer	Dates
Mailroom Inserter	Peterborough Examiner	November 2003 - Present
Registration Officer	Elections Canada	January 2006
Deputy Returning Officer	Elections Canada	June 2004
Deputy Returning Officer	City of Peterborough	November 2003
General Labourer	Labour Ready/Weston's Bakery	August 2003 - October 2003
Technical Support Representative	Minacs	December 2002 - March 2003

Volunteer Positions

Position/Duties Organization Dates

Board Member LETS Exchange June 2005 - Present

Meeting Coordinator The Kawartha Computer Club November 2001 - June 2003

Internet Volunteer De La Fosse Branch
Peterborough Public Library December 2001 - December 2002

Advisor and Committee Member Peterborough Public Library Board September 1997 - June 2002

Committee Member De La Fosse Friends 1996 - 2002

Office Assistant Peterborough LETS Exchange October 2001 - March 2002

Volunteer Positions
Position/Duties	Organization	Dates
Board Member	LETS Exchange	June 2005 - Present
Meeting Coordinator	The Kawartha Computer Club	November 2001 - June 2003
Internet Volunteer	De La Fosse Branch Peterborough Public Library	December 2001 - December 2002
Advisor and Committee Member	Peterborough Public Library Board	September 1997 - June 2002
Committee Member	De La Fosse Friends	1996 - 2002
Office Assistant	Peterborough LETS Exchange	October 2001 - March 2002

Top

Education

August 2003

March 2003

Writing Course
Class Connections, Peterborough, ON, 1999

Entrepreneurial Program
McMaster & Associates, Peterborough, ON, 1999

3D Studio Max - A Basic Introduction
Sir Sandford Fleming College - Bonnacord Campus, Peterborough, ON, 1999

Audio-Video Graphics Communications Technician Program
Sir Sandford Fleming College,Peterborough, ON, 1995 - 1996

Microcomputer Certificate
Sir Sandford Fleming College, Lindsay, ON, 1992

B. A. in English Literature
Trent University, Peterborough, ON, 1989 - 1992

Top

Hobbies and Interests

Reading
Educational Television
Web Page Design
Paper Making
Growing Sprouts
Baking Bread
Archery
Swimming

Group Memberships

Organizations	From	To
The Society for Creative Anachronism	November 2002	November 2003
	August 2004	Present
YMCA	January 2000	August 2003
	August 2004	February 2007
The LETS Exchange	December 1996	Present
Kawartha Computer Club	February 1996	June 2003

Awards

Organization	Award	Date Given
Kawartha Computer Club	The John Ainsworth Volunteer Appreciation Award	June 2002
Peterborough Public Library Board	Ontario 5 Years of Volunteer Service	2002

The End

... unless ...

you would like to see ...

my resume again.
You can also just review my skills, employment history, education, or hobbies.
If you have any questions, feel free to ask.

Thank you for reading my resume.
I hope to be working with you soon.